Danfoss Link (support)

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Danfoss Link™

Danfoss Link™

Danfoss Link™ has served millions of homes well over the last almost ten years. With the Link™ smart heating solution, Danfoss successfully entered the universe of smart home heating.  

For all future installations, Danfoss Ally™ is the smart heating solution we recommend. With Ally™, we move to the best-in-market IoT standard protocol Zigbee, and open up for other players in smart heating to integrate, thus creating even better solutions within the smart home category.

We continue to support the Link solution, but new development will for the above reasons take place on the Ally™ platform.

The Danfoss Link™ product family includes

Videos

Software

FAQ

Demount old thermostat
If you have an old thermostat on your radiator, you need to dismount your old thermostats, before you can install Connect Thermostat. 
Watch video

Mount new thermostat and adapter
First, you need to identify which adapter is right for your radiator. Danfoss provides different adapters for different radiator valve types. Use the adapter selection guide by placing the different dimensions onto the valve to identify which adapter fits your valve.

The adapters supplied cover more than 90 per cent of all top mounted valves, both Danfoss and other brands. If none of the adapters fit onto your valve, it may be because your valve is old. In this case, we recommend that you buy a new valve.

Second, fit the correct adapter onto the valve. Insert batteries into your new Connect Thermostat and screw the thermostat onto the adapter and tighten. Leave mounting mode.

Now you are ready to create room and add devices on your Danfoss Link™ Central Controller.

Power outage on Danfoss Link™ Central Controller
If there is a power outage, the Danfoss Link™ Central Controller will turn on, once it gets power again and will connect to your installed devices.

If the Central Controller does not get power again:
• Connect Thermostat will continue on the temperature they were at when the power outage happened
• the Room Sensor will go into frost protection mode

Connect Thermostat or Room Sensor runs out of battery
When Connect Thermostat or Room Sensor is low on a battery, a battery icon will be shown in the display and the Central Controller will give you an error message. If a Connect Thermostat or Room Sensors runs out of battery, they will go into frost protection mode.
Connect Thermostats and Room Sensors use 2 x AA non-rechargeable batteries each.

The freer passage the radio signal from the Central Controller has, the farther it can reach. House walls, metal objects, special constructions and other obstacles weaken the signal. Your Central Controller will give an alarm if it cannot reach a device for more than 1.5 hours.

If there are obstacles between your devices, you may need to install a Repeater Unit to extend the signal. If necessary, you can extend the extended signal by adding another Repeater Unit as illustrated below. You only need one Central Controller for your home.

It can measure and control the temperature at a specific spot in your home.

If you place the Icon™ Room Thermostat close to your couch or away from a window, you ensure your desired temperature at this spot, because you optimize the actual temperature measurement in the room.

We recommend adding a Icon™ Room Thermostat in rooms with multiple radiators, because the Room Sensor balances the temperature across radiators based on the room temperature.

If your radiator thermostat is covered, e.g. by furniture, the Icon™ Room Thermostat  will ensure your desired temperature in the room.

Add the Icon™ Room Thermostat  to your Danfoss Link™ Central Controller in the same room as the Connect Thermostat you want the Icon™ Room Thermostat  to be connected to.

Energy savings are achieved through a reduction in room temperature.As a general rule, you can save 5% of energy consumption for every degree you lower the temperature at night. We recommend, you lower the temperature 3-4 °C at night and during working hours, e.g. from 21°C to 17°C. Also, activate vacation mode when you are on holiday.

When using Connect Thermostat, the average European saving potential is up to 30% on your heat consumption.

The older your thermostats are when exchanging them, the greater your energy savings will be.
Connect Thermostat was the first electronic thermostat ever to achieve the prestigious AA energy certificate from eu.bac.

Please go to our Danfoss Link™ App Helpdesk and get the assistance you need.

Open helpdesk

To ensure that the radiator thermostat can reach the set temperature quickly, we recommend a difference between Away/Asleep mode and At Home mode at max. 4 ˚C.

Danfoss Link™ offers a precise and energy efficient heating regulation by adapting itself to the heating system. This takes approximately one week after installation. Therefore, during the first week you can experience fluctuations as the thermostats are learning when to start heating to reach the specific temperature at the specific time (adaptive learning).

After this period, you can enjoy the perfect temperature in your home whenever you want it.

You can connect up to 50 devices in total to Danfoss Link™ Central Controller and thereof max. 30 Connect Thermostat to Danfoss Link™. Danfoss Link™ controls up to 10 devices in one room.

Yes, if you have the Wi-Fi version of Danfoss Link™ Central Controller. You can download the app from either App Store or Google Play.

Find out if your Danfoss Link™ supports Wi-Fi here.

No.

Eco is a stand-alone product. You need to use Connect Thermostat for Danfoss Link™.

Danfoss ensures that all the devices in your home and the cloud service we provide to your smartphone are secure at all times. The Danfoss Link™ App is developed on a Home Banking platform and so the pairing of the Danfoss Link™ App to the Danfoss Link™ Central Controller is fully secure.

Documents

Documents
Type Name Language Valid for Updated Download File type
Brochure Danfoss Link - brochure for professionals Finnish Finland 10 Sep, 2015 995.1 KB .pdf
Brochure Danfoss Link - brochure for professionals English Multiple 16 Jul, 2015 1.2 MB .pdf
Brochure Danfoss Link - brochure for professionals Polish Poland 16 Jan, 2019 896.6 KB .pdf
Brochure Danfoss Link - brochure for professionals German Switzerland 07 Mar, 2016 919.9 KB .pdf
Brochure Danfoss Link - brochure for professionals French Switzerland 07 Mar, 2016 886.7 KB .pdf
Brochure Danfoss Link - brochure for professionals Swedish Sweden 14 Dec, 2015 3.0 MB .pdf
Brochure Danfoss Link - brochure for professionals Slovenian Slovenia 14 Apr, 2016 966.1 KB .pdf
Brochure Danfoss Link - brochure for professionals Czech Czech Republic 21 Jan, 2016 1.1 MB .pdf
Brochure Danfoss Link - brochure for professionals Lithuanian Lithuania 17 Jan, 2016 8.4 MB .pdf
Brochure Danfoss Link - brochure for professionals French Belgium 04 Oct, 2017 2.1 MB .pdf
Brochure Danfoss Link - brochure for professionals Dutch, Flemish Belgium 04 Oct, 2017 2.1 MB .pdf
Brochure Danfoss Link - brochure for professionals French France 11 Jan, 2016 1.1 MB .pdf
Brochure Danfoss Link - brochure for professionals Italian Italy 13 Dec, 2015 1.1 MB .PDF
Brochure Danfoss Link & connect thermostat - product sheet Swedish Sweden 31 Aug, 2015 389.7 KB .pdf
Brochure Danfoss Link & connect thermostat - product sheet Finnish Finland 20 Sep, 2015 339.7 KB .pdf
Brochure Danfoss Link & connect thermostat - product sheet French France 11 Jan, 2016 392.1 KB .pdf
Brochure Danfoss Link & Living Connect English Multiple 22 Jun, 2016 293.3 KB .pdf
Brochure Danfoss Link & Living Connect German Multiple 14 Aug, 2016 360.4 KB .pdf
Brochure Danfoss Link & Living Connect - product sheet Polish Poland 09 Dec, 2014 395.7 KB .pdf
Brochure Danfoss Link & Living Connect - product sheet German Switzerland 03 Dec, 2014 405.7 KB .pdf
Brochure Danfoss Link & Living Connect - product sheet French Switzerland 03 Dec, 2014 395.6 KB .pdf
Brochure Danfoss Link & Living Connect - product sheet Spanish, Castilian Spain 08 Dec, 2014 378.8 KB .pdf
Brochure Danfoss Link & Living Connect - product sheet Slovak Slovakia 08 Dec, 2014 338.6 KB .pdf
Brochure Danfoss Link & Living Connect - product sheet Swedish Sweden 12 Nov, 2014 340.3 KB .pdf
Data sheet Danfoss Link HC Hydronic Controller Lithuanian Multiple 22 May, 2017 173.6 KB .pdf
Data sheet Danfoss Link HC Hydronic Controller French Multiple 07 Aug, 2016 270.9 KB .pdf
Data sheet Danfoss Link HC Hydronic Controller German Multiple 07 Aug, 2016 174.3 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Hungarian Hungary 29 Sep, 2015 278.8 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) English Multiple 29 Sep, 2015 193.6 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) French France 29 Sep, 2015 289.3 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Danish Denmark 29 Sep, 2015 275.0 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Swedish Sweden 29 Sep, 2015 270.8 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Romanian, Moldavian, Moldovan Romania 29 Sep, 2015 280.0 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Dutch, Flemish Netherlands 29 Sep, 2015 279.2 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Finnish Finland 29 Sep, 2015 270.2 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Polish Poland 29 Sep, 2015 273.0 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Czech Czech Republic 29 Sep, 2015 279.9 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) French Switzerland 07 Aug, 2016 199.7 KB .pdf
Data sheet Danfoss Link RU English Multiple 18 Sep, 2018 228.8 KB .pdf
Brochure Danfoss Link varmestyring. Brochure til installatører. Danish Denmark 13 Oct, 2019 963.3 KB .pdf
Data sheet Danfoss Link™ BR Boiler Relay English Multiple 11 Nov, 2013 157.3 KB .pdf
Data sheet Danfoss Link™ CC Central Controller Hungarian Hungary 03 Apr, 2017 349.5 KB .pdf
Data sheet Danfoss Link™ CC Central Controller Romanian, Moldavian, Moldovan Romania 24 Jan, 2017 349.0 KB .pdf
Data sheet Danfoss Link™ Central Controller Finnish Finland 26 Aug, 2015 348.1 KB .pdf
Data sheet Danfoss Link™ Central Controller Swedish Sweden 26 Aug, 2015 347.8 KB .pdf
Data sheet Danfoss Link™ Central Controller Polish Poland 22 Jun, 2015 350.1 KB .pdf
Data sheet Danfoss Link™ Central Controller Dutch, Flemish Netherlands 05 Feb, 2014 995.4 KB .pdf
Data sheet Danfoss Link™ Central Controller Danish Denmark 02 Mar, 2015 346.5 KB .pdf
Data sheet Danfoss Link™ Central Controller English Multiple 05 Jan, 2015 347.7 KB .pdf
Data sheet Danfoss Link™ Central Controller English Multiple 18 Sep, 2018 263.6 KB .pdf
Data sheet Danfoss Link™ Central Controller Spanish, Castilian Spain 02 Mar, 2014 994.5 KB .pdf
Data sheet Danfoss Link™ Central Controller Lithuanian Lithuania 26 Mar, 2014 996.7 KB .pdf
Data sheet Danfoss Link™ Central Controller Latvian Latvia 26 Mar, 2014 994.8 KB .pdf
Data sheet Danfoss Link™ Central Controller Estonian Estonia 26 Mar, 2014 994.3 KB .pdf
Data sheet Danfoss Link™ Central Controller Hungarian Hungary 26 Mar, 2014 994.8 KB .pdf
Data sheet Danfoss Link™ Central Controller Chinese (CN) China 30 Jun, 2014 925.9 KB .pdf
Data sheet Danfoss Link™ Central Controller French France 23 Feb, 2016 349.1 KB .pdf
Data sheet Danfoss Link™ Central Controller Italian Italy 23 Feb, 2016 348.0 KB .pdf
Data sheet Danfoss Link™ Central Controller Lithuanian Lithuania 23 Feb, 2016 350.4 KB .pdf
Data sheet Danfoss Link™ Central Controller Czech Czech Republic 23 Feb, 2016 349.7 KB .pdf
Data sheet Danfoss Link™ HR Hidden Relay & PR Plug-in Relay English Multiple 09 Mar, 2011 824.6 KB .pdf
Data sheet Danfoss Link™ HR Hidden Relay & PR Plug-in Relay German Multiple 09 Mar, 2011 845.4 KB .pdf
Data sheet Danfoss Link™ HR Hidden Relay & PR Plug-in Relay French France 09 Mar, 2011 874.6 KB .pdf
Data sheet Danfoss Link™ HR Hidden Relay & PR Plug-in Relay Swedish Sweden 09 Mar, 2011 831.9 KB .pdf
Data sheet Danfoss Link™ HR Hidden Relay & PR Plug-in Relay Dutch, Flemish Netherlands 09 Mar, 2011 874.9 KB .pdf
Data sheet Danfoss Link™ HR Hidden Relay & PR Plug-in Relay Finnish Finland 09 Mar, 2011 874.4 KB .pdf
Data sheet Danfoss Link™ HR Hidden Relay & PR Plug-in Relay Czech Czech Republic 09 Mar, 2011 874.9 KB .pdf
Data sheet Danfoss Link™ HR Hidden Relay & PR Plug-in Relay Polish Poland 19 Oct, 2011 39.3 KB .pdf
Data sheet Danfoss Link™ HR Hidden Relay & PR Plug-in Relay Romanian, Moldavian, Moldovan Romania 04 Nov, 2012 42.8 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Hungarian Multiple 29 Sep, 2015 255.8 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller German Multiple 29 Sep, 2015 295.4 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Danish Multiple 29 Sep, 2015 248.2 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Swedish Multiple 29 Sep, 2015 246.3 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Finnish Multiple 29 Sep, 2015 248.5 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Romanian, Moldavian, Moldovan Multiple 29 Sep, 2015 256.0 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller French Multiple 29 Sep, 2015 264.2 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Czech Multiple 29 Sep, 2015 256.3 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Dutch, Flemish Multiple 29 Sep, 2015 257.6 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Polish Multiple 29 Sep, 2015 250.6 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller English Multiple 29 Sep, 2015 166.9 KB .pdf
Data sheet Danfoss Link™ MPB with Danfoss Link™ SCM or with Danfoss Link™ HC English Multiple 14 Aug, 2013 113.7 KB .pdf
Data sheet Danfoss Link™ MPB with Danfoss Link™ SCM or with Danfoss Link™ HC Danish Denmark 14 Aug, 2013 119.1 KB .pdf
Data sheet Danfoss Link™ MPB with Danfoss Link™ SCM or with Danfoss Link™ HC German Multiple 14 Aug, 2013 114.7 KB .pdf
Data sheet Danfoss Link™ MPB with Danfoss Link™ SCM or with Danfoss Link™ HC French France 14 Aug, 2013 114.8 KB .pdf
Data sheet Danfoss Link™ MPB with Danfoss Link™ SCM or with Danfoss Link™ HC Italian Italy 14 Aug, 2013 116.9 KB .pdf
Catalog Danfoss One - A central controller for your entire Lithuanian Lithuania 22 Jan, 2014 1.3 MB .pdf
Catalog Danfoss One - A central controller for your entire Danish Denmark 30 Jun, 2015 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire German Multiple 06 Jul, 2015 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire Latvian Latvia 06 Feb, 2014 1.3 MB .pdf
Catalog Danfoss One - A central controller for your entire Spanish, Castilian Spain 19 Dec, 2013 1.0 MB .pdf
Catalog Danfoss One - A central controller for your entire Italian Italy 19 Dec, 2013 1.0 MB .pdf
Catalog Danfoss One - A central controller for your entire Estonian Estonia 19 Dec, 2013 1.0 MB .pdf
Catalog Danfoss One - A central controller for your entire Czech Czech Republic 19 Dec, 2013 1.0 MB .pdf
Catalog Danfoss One - A central controller for your entire Dutch, Flemish Netherlands 07 Nov, 2016 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire Turkish Turkey 15 Dec, 2016 1.2 MB .pdf
Catalog Danfoss One - A central controller for your entire Croatian Croatia 19 Jan, 2016 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire Romanian, Moldavian, Moldovan Romania 19 Jan, 2016 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire Hungarian Hungary 19 Jan, 2016 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire Slovenian Slovenia 19 Jan, 2016 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire Polish Poland 19 Oct, 2015 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire Finnish Finland 19 Oct, 2015 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire French France 19 Oct, 2015 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire Swedish Sweden 19 Oct, 2015 1.6 MB .pdf
Catalog Danfoss One - A central controller for your entire English Multiple 04 Nov, 2019 1.2 MB .pdf
Catalog Danfoss One - A central controller for your entire English Multiple 04 Nov, 2019 269.4 KB .pdf
Catalog Danfoss One - A central controller for your entire English Multiple 04 Nov, 2019 174.5 KB .pdf
Catalog Danfoss One - A central controller for your entire English Multiple 04 Nov, 2019 85.5 KB .pdf
Brochure living by Danfoss - brochure for professionals Polish Poland 09 Dec, 2014 1.1 MB .pdf
Brochure living by Danfoss - brochure for professionals Slovak Slovakia 08 Dec, 2014 1.0 MB .pdf
Brochure living by Danfoss - brochure for professionals Spanish, Castilian Spain 08 Dec, 2014 1.1 MB .pdf
Brochure living by Danfoss - brochure for professionals Estonian Estonia 04 Dec, 2014 1.1 MB .pdf
Brochure living by Danfoss - brochure for professionals Czech Czech Republic 17 Nov, 2014 1.9 MB .pdf
Brochure Living by Danfoss, Installer brochure German Multiple 14 Nov, 2016 4.5 MB .pdf
Brochure Living by Danfoss, Installer brochure Dutch, Flemish Netherlands 11 Dec, 2016 2.1 MB .pdf
Data sheet Repeater Unit for Danfoss Link and CF2 Systems English Multiple 09 Mar, 2011 353.0 KB .pdf
Data sheet Repeater Unit for Danfoss Link and CF2 Systems Danish Denmark 09 Mar, 2011 400.7 KB .pdf
Data sheet Repeater Unit for Danfoss Link and CF2 Systems French France 09 Mar, 2011 401.8 KB .pdf
Data sheet Repeater Unit for Danfoss Link and CF2 Systems Swedish Sweden 09 Mar, 2011 358.5 KB .pdf
Data sheet Repeater Unit for Danfoss Link and CF2 Systems Dutch, Flemish Netherlands 09 Mar, 2011 401.5 KB .pdf
Data sheet Repeater Unit for Danfoss Link and CF2 Systems Finnish Finland 09 Mar, 2011 401.2 KB .pdf
Data sheet Repeater Unit for Danfoss Link and CF2 Systems Czech Czech Republic 09 Mar, 2011 401.8 KB .pdf
Data sheet Repeater Unit for Danfoss Link and CF2 Systems Romanian, Moldavian, Moldovan Romania 05 Nov, 2012 95.3 KB .pdf

Related solutions

Smart heating by Danfoss

Smart heating by Danfoss

Danfoss smart heating has a solution for every home and every need, from a stand-alone smart radiator thermostat to complete smart heating solutions for total control

 – anytime anywhere.