Need answers fast?
When you need information quickly, ask MyDrive® Assistant for fast, AI-guided troubleshooting. No more searching through manuals for answers to warning, fault and alarm codes, or FAQs — simply start describing your problem. The assistant interprets your intent and guides you to the right information: downloads, diagnosis, or digital tools.
Do you need support for an installed drive? Send your question using this form.

Get help for product selection, system design, installation and optimization of your applications. Contact a certified service partner for maintenance and troubleshooting.

Every drive and power converter application is different. That’s why DrivePro® services offer tailor-made, customized solutions designed around your needs to support your business across every stage of your drive or power converter lifecycle.

Explore the MyDrive® Suite range of software tools for commissioning and service. MyDrive® Suite offers also many more support functions such as simulation, harmonic mitigation, and efficiency assessment.
Get technical support fast
For further troubleshooting, technical support, documentation and service requests, as well as spare parts or replacement please contact your local sales office.


Service videos
Explore a wide range of service videos for applications in any sector. The videos demonstrate how to enhance precision, optimize performance, and improve energy efficiency of your systems.
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