AK-SM 800A Series
The AK-SM 800A offers secure system control and monitoring whilst including energy saving functions that contribute to continuous and autonomous energy savings for your stores.
AK-SM 800A series software package
System Manager AK-SM 800A software package v4.0x and above enhances your product's security features to meet internationally recognized regulations. Danfoss is now defaulting to a strong security posture and is following secure by design principles.
This new feature is called Strict Session Control and when combined with HTTPS improves overall security of your product
Product security
Danfoss takes security seriously and as part of our continued improvements, new measures are being implemented. Please review below important security updates included in the latest AK-SM 800A software update that may impact your upgrade experience
System Manager AK-SM 800A software package v4.0x and above enhances your product's security features to meet internationally recognized regulations such as the NIS2 and CRA Directives. Also following the global standard IEC 62443-4-1 Standard regarding IT security by design principles
In compliance, Danfoss is now defaulting to a strong security posture on the System Manager Ak-SM 800A, via software package 4.0.x and above. This feature is called Session Control and when combined with HTTPS improves overall security of your product.
What is Session Control?
Sesson control in the AK-SM 800A is an authentication rules engine/module and is intended to improve the overall security posture of your system. Session control offers different configuration settings (Backward compatibility, Permissive and Strict). Depending on how these settings are configured, the remote interface will need to comply accordingly.
What is a remote Interface?
The term remote interface refers to StoreView Browser 5 (SvB5), StoreView Web (SvW), Alsense™ (Danfoss Digital services) and 3rd party XML1.0. SvB5, SvW and Alsense™ already support Session control. 3rd party XML1.0 users will need to update requests if Strict mode remains selected (see below).
What are these Session Control settings?
The important aspect to note is that immediately after installing System Manager AK-SM 800A software package 4.0.x and above, Strict mode is set by default. These settings can always be managed via the System Manager Configuration>Security menu (Supervisor permission level required).
|
Session Control setting |
Description |
| Backward Compatible | Not recommended but when selected, http is available, and no session tokens needed |
| Permissive (used as a transition to strict level) | Set this level to view any error responses so that adjustments can be made in preparation for strict mode. Permissive is allowing both the old authentication and the new authentication scheme at the same time. |
|
Strict (defaulted immediately after s/w package R4.0.x install) |
Require HTTPS connection XML requests cannot contain usernames and passwords. Must provide session token in the AKSM-auth header. HTTPS becomes mandatory and authentication moves from plain-text to session-based authentication. Strict mode will sanitize all strings in the Northbound connection of XML, rejecting any commands that conflict with the sanitization. |
After AK-SM 800A software package 4.0.x is installed, Strict mode is default, what does this mean?
- Your AK-SM 800A now requires secure Internet standard of HTTPS (encrypts all data in transit)
- In Strict mode, 3rd Party XML communications to the AK-SM 800A cannot contain usernames/passwords and must provide the session token in the AKSM-auth header
- For AK-SM 800A systems that have 3rd party XML interfaces, Danfoss has supporting documentation, please contact Danfoss Technical Support
- Depending on your method of upgrade a pop-up message will be presented, informing of Strict mode but also allowing fall back to Backward compatible
- Depending on your method of upgrade your remote browser session my be lost. In this event you may need to manually type https in front of your system managers IP / DNS name
- After the software installation you may revert back to (weaker configuration) by selecting ‘Backward Compatible’ mode – Danfoss recommends Strict mode.
Important installation notes for System Manager Release 4.0.x
Before upgrading to Release4.0, take a moment to review your current implementation. For instance: check how your AK-SM 800A network is configured, are any 3rd Party XML entities involved?
After installation of System Manager software package 4.0x the unit will reboot and will Immediately default to Strict enforce level.
If you are uncertain about your AK-SM800A's current configuration for web communications, we strongly recommend performing on-site update only or having personnel on-site or contact Danfoss Technical support for further guidance
If your AK-SM 800A application is already configured for HTTPS, the remote update will not require any additional manual steps apart from confirming Strict mode.
If your AK-SM 800A application is configured for HTTP, there will be a workaround to support a remote update dependent on network setting (detailed guidelines will follow), but in case of any doubt an on-site update is always recommended.
Downloads
Use the link(s) below to download the latest AK-SM 800A software
Important installation note
Alsense customers are to configure AK-SM800A in Backward compatibility mode to ensure full-service continuation. Next release of AK-SM 800A will enable full Permissive and Strict modes for all services.
AK-SM 800A Latest software package
- AK-SM 800A 4.2.4.spk (April 2025). You will be directed to a readme page before downloading the software package. Your acknowledgement on this page is required in order to proceed with the download. This step is intended to ensure visibility and awareness regarding the cybersecurity enhancements introduced with the R4.1 release before
- PDF file – Supported devices with version 4.2.4.spk (Note: this package only includes devices that come bundled with AK-SM800A package, however your system may still contain additional devices previously added)
Operating System
AK-SM 800A Latest EDF package
Documents
| Type | Name | Language | Valid for | Updated | Download | File type |
|---|---|---|---|---|---|---|
| Application guide | AK-SC 255 / SM 800 to AK-SM 800A conversion | English | Multiple | 17 Apr, 2024 | 1.8 MB | |
| Operating guide | AK-SM 800A R4.2.4 Change Log | English | Multiple | 01 Apr, 2025 | 172.8 KB | |
| Application guide | AK-SM 800A Series: Security Guidance and Session Control | English | Multiple | 28 Jun, 2024 | 652.9 KB | |
| User guide | AK-System Manager, AK-SM 800A series | Portuguese | Brazil | 11 Apr, 2023 | 39.6 MB | |
| User guide | AK-System Manager, AK-SM 800A series | German | Multiple | 11 Apr, 2023 | 11.9 MB | |
| User guide | AK-System Manager, AK-SM 800A series | French | Multiple | 11 Apr, 2023 | 11.9 MB | |
| User guide | AK-System Manager, AK-SM 800A series | Chinese (CN) | Multiple | 11 Apr, 2023 | 12.1 MB | |
| User guide | AK-System Manager, AK-SM 800A series | Polish | Multiple | 28 Apr, 2023 | 11.9 MB | |
| User guide | AK-System Manager, AK-SM 800A series | Italian | Multiple | 11 Apr, 2023 | 11.9 MB | |
| User guide | AK-System Manager, AK-SM 800A series (SW Ver. 4.2x) | English | Multiple | 01 Apr, 2025 | 19.4 MB | |
| User guide | AK-System Manager, AK-SM 800A series (Ver. 4.0) | Spanish, Castilian | Multiple | 16 Oct, 2024 | 12.3 MB | |
| Installation guide | System Manager, AK-SM 800A series | Portuguese | Brazil | 16 Oct, 2024 | 902.4 KB | |
| Installation guide | System Manager, AK-SM 800A series - Installation Guide | French | Multiple | 16 Oct, 2024 | 907.9 KB | |
| Installation guide | System Manager, AK-SM 800A series - Installation Guide | English | Multiple | 15 Oct, 2024 | 909.6 KB | |
| Installation guide | System Manager, AK-SM 800A series - Installation Guide | Chinese (CN) | Multiple | 16 Oct, 2024 | 1.2 MB | |
| Data sheet | System manager, type AK-SM 800A series | Spanish, Castilian | Multiple | 07 Dec, 2022 | 891.8 KB | |
| Data sheet | System manager, type AK-SM 800A series | German | Multiple | 07 Dec, 2022 | 898.9 KB | |
| Data sheet | System manager, type AK-SM 800A series | Italian | Multiple | 07 Dec, 2022 | 874.6 KB | |
| Data sheet | System manager, type AK-SM 800A series | Chinese (CN) | Multiple | 07 Dec, 2022 | 918.0 KB | |
| Data sheet | System manager, type AK-SM 800A series | French | Multiple | 07 Dec, 2022 | 894.1 KB | |
| Data sheet | System manager, type AK-SM 800A series | Portuguese | Brazil | 07 Dec, 2022 | 894.1 KB | |
| Data sheet | System manager, type AK-SM 800A series | English | Multiple | 28 Jun, 2024 | 729.6 KB | |
| Data sheet | System manager, type AK-SM 800A series | Polish | Multiple | 07 Dec, 2022 | 933.5 KB |
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Disclaimer
** DISCLAIMER: Professional Use Only **
This product is not subject to the UK PSTI regulation, as it is for supply to and use only by professionals with the necessary expertise and qualifications. Any misuse or improper handling may result in unintended consequences. By purchasing or using this product, you acknowledge and accept the professional-use-only nature of its application. Danfoss does not assume any liability for damages, injuries, or adverse consequences (“damage”) resulting from the incorrect or improper use of the product and you agree to indemnify Danfoss for any such damage resulting from your incorrect or improper use of the product.