Customer Service and Tech Support
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You can get immediate access to our Customer Service or Technical Support experts: 1-888-DANFOSS (1-888-326-3677)
Please have the following information available before you call tech support:
- Review Solutions for the Top 10 Tech Support Calls
- Product information
- Images of: cable connections; filters, resisters, fuses, chokes etc; any external hardware linking to the drive
- Motor data: include motor datasheets or a reference circuit diagram of external equipment
- Cable data
- Network type TT, IT, NT, NT-S etc.
- Alarms/warning you have experienced
- MCT 10*.ssp file and MCT10 build version
Find answers to your AC Drive questions in our library of How-to videos for VLT and VACON Drives
DrivePro® Professional Drive Services
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