Genuine Twenty Year Warranty Terms and Conditions

Warranty registration form

Warranty Registration Form

To qualify for the genuine twenty year warranty, please register your product online by submitting the form below, or mail warranty certificate from product box to Danfoss.

Danfoss offers you peace of mind with one of the best, most all-encompassing warranties in the industry. We stand behind our products by offering a genuine 20 year warranty on all LX floor heating mats & cables, GX snow melting mats & cables, & TX thermal storage cables.

Terms and Conditions

  1. For a period of twenty (20) years from the date of purchase Danfoss warrants that the Danfoss LX/GX/TX cables and mats are free from defects in material, design and workmanship. The extended warranty is only valid if the warranty certificate has been properly completed and mailed, and the installation is in accordance with the installation instructions.
  2. The defective Danfoss cables or mats have to be inspected by or submitted to Danfoss or an authorized Danfoss dealer. Failure to comply with all of the foregoing will void this extended warranty. Danfoss will, when the customer has documented that a defect in the Danfoss cables or mats were present at the date of delivery, repair or supply a replacement product at Danfoss’ option. All claims shall be made within the extended warranty period. Danfoss shall not be liable for any claims made later than twenty years from date of purchase.

  3. Danfoss shall not be liable for any consequential and secondary costs or damages linked to the defect or replacement of the Danfoss LX/GX/TX. Danfoss will be liable for any costs related to the dismantling of defective product and the installation of a new product; however such liability is limited to the amount of five (5) times the initial product costs for each damage/case.

    THE FOREGOING WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, ON THE PART OF DANFOSS. DANFOSS DISCLAIMS ANY WARRANTY, EXPRESSED OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. DANFOSS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON, FIRM OR CORPORATION TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH SALE OR PRODUCT. DANFOSS SHALL NOT BE HELD RESPONSIBLE FOR DAMAGE TO PERSON OR PROPERTY, CONSEQUENTIAL LOSS, LOSS OF PROFIT, LOSSES ON GOODS IN STORE, OR THE LIKE WHICH MIGHT ARISE OUT OF THE FAILURE OF THE EQUIPMENT DELIVERED, IRRESPECTIVE OF THE CAUSE (INCLUDING FAULTY MANUFACTURE).