Danfoss Link (support)

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Danfoss Link™

Danfoss Link™

Danfoss Link™ har styrt varmen i millioner av hjem de siste ti årene, og representerer Danfoss sin inntreden i Smarthus teknologien.

For fremtidige installasjoner er Danfoss Ally™ den nye Smarthus løsningen. Med Ally™ har vi beveget oss til IoT-standardprotokollen Zigbee. Dette gir andre smarthus teknologi leverandører mulighet til å integrere sine løsninger med Ally™. Dette gir enda bedre løsninger for kunden.

Vi fortsetter å støtte Link-løsningen, men videreutvikling vil skje på Ally™ -plattformen

Danfoss Link™ produktfamilien

Dokumenter

Dokumenter
Type Navn Språk Gjelder for Oppdatert Last ned Filtype
Brochure Danfoss Link & connect thermostat - product sheet French France 12 jan., 2016 436.1 KB .pdf
Brochure Danfoss Link & connect thermostat - product sheet Swedish Sweden 01 sep., 2015 400.8 KB .pdf
Brochure Danfoss Link & connect thermostat - product sheet Finnish Finland 21 sep., 2015 344.2 KB .pdf
Brochure Danfoss Link & Living Connect English Flere 23 jun., 2016 304.1 KB .pdf
Brochure Danfoss Link & Living Connect - product sheet Spanish, Castilian Spain 09 des., 2014 420.4 KB .pdf
Brochure Danfoss Link & Living Connect - product sheet Slovak Slovakia 09 des., 2014 380.2 KB .pdf
Brochure Danfoss Link & Living Connect - product sheet Polish Poland 10 des., 2014 437.1 KB .pdf
Operating guide Danfoss Link CC instruction Estonian Estonia 09 nov., 2016 3.1 MB .pdf
Operating guide Danfoss Link CC instruction Dutch, Flemish Netherlands 04 nov., 2016 2.9 MB .pdf
Data sheet Danfoss Link HC Hydronic Controller German Switzerland 08 aug., 2016 188.4 KB .pdf
Data sheet Danfoss Link HC Hydronic Controller Lithuanian Flere 23 mai, 2017 187.2 KB .pdf
Data sheet Danfoss Link HC Hydronic Controller French Switzerland 08 aug., 2016 285.1 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Dutch, Flemish Netherlands 30 sep., 2015 287.2 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Finnish Finland 30 sep., 2015 279.3 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Hungarian Hungary 30 sep., 2015 287.4 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) French France 30 sep., 2015 297.6 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Swedish Sweden 30 sep., 2015 279.3 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Polish Poland 30 sep., 2015 280.8 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) French Switzerland 08 aug., 2016 210.1 KB .pdf
Data sheet Danfoss Link RS (Room Sensor) Danish Denmark 30 sep., 2015 283.8 KB .pdf
Data sheet Danfoss Link RU English Flere 19 sep., 2018 238.3 KB .pdf
Brochure Danfoss Link™ - brochure for professionals Czech Czech Republic 22 jan., 2016 1.1 MB .pdf
Brochure Danfoss Link™ - brochure for professionals Swedish Sweden 15 des., 2015 3.1 MB .pdf
Brochure Danfoss Link™ - brochure for professionals Slovenian Slovenia 15 apr., 2016 1.0 MB .pdf
Brochure Danfoss Link™ - brochure for professionals Finnish Finland 11 sep., 2015 1.0 MB .pdf
Brochure Danfoss Link™ - brochure for professionals French France 12 jan., 2016 1.2 MB .pdf
Brochure Danfoss Link™ - brochure for professionals Lithuanian Lithuania 18 jan., 2016 8.4 MB .pdf
Brochure Danfoss Link™ - brochure for professionals Italian Italy 14 des., 2015 1.2 MB .pdf
Brochure Danfoss Link™ - brochure for professionals English Flere 17 jul., 2015 1.2 MB .pdf
Data sheet Danfoss Link™ BR Boiler Relay English Flere 12 nov., 2013 164.9 KB .pdf
Data sheet Danfoss Link™ CC Central Controller Hungarian Hungary 08 des., 2021 364.7 KB .pdf
Data sheet Danfoss Link™ CC Central Controller Romanian, Moldavian, Moldovan Romania 25 jan., 2017 364.1 KB .pdf
Operating guide Danfoss Link™ CC Central Controller Slovenian Slovenia 19 mar., 2024 3.0 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Polish Poland 19 mar., 2024 3.1 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Chinese (CN) China 02 sep., 2014 1.5 MB .pdf
Operating guide Danfoss Link™ CC Central Controller English Flere 19 mar., 2024 3.5 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Czech Czech Republic 07 aug., 2019 3.1 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Swedish Sweden 07 aug., 2019 2.9 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Hungarian Hungary 20 jan., 2016 3.0 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Latvian Latvia 04 okt., 2019 3.4 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Croatian Croatia 20 jan., 2016 3.0 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Italian Italy 08 aug., 2019 3.1 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Finnish Finland 09 jul., 2015 3.1 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Spanish, Castilian Spain 08 aug., 2019 2.9 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Romanian, Moldavian, Moldovan Romania 20 jan., 2016 3.0 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Lithuanian Lithuania 07 aug., 2019 3.1 MB .pdf
Operating guide Danfoss Link™ CC Central Controller French France 08 aug., 2019 2.9 MB .pdf
Operating guide Danfoss Link™ CC Central Controller Danish Denmark 01 jul., 2015 4.0 MB .pdf
Operating guide Danfoss Link™ CC Central Controller German Flere 07 jul., 2015 2.9 MB .pdf
Data sheet Danfoss Link™ Central Controller English Flere 19 mar., 2024 275.8 KB .pdf
Data sheet Danfoss Link™ Central Controller Dutch, Flemish Netherlands 06 feb., 2014 1.0 MB .pdf
Data sheet Danfoss Link™ Central Controller Swedish Sweden 27 aug., 2015 362.5 KB .pdf
Data sheet Danfoss Link™ Central Controller Lithuanian Lithuania 08 des., 2021 365.1 KB .pdf
Data sheet Danfoss Link™ Central Controller Chinese (CN) China 01 jul., 2014 929.1 KB .pdf
Data sheet Danfoss Link™ Central Controller Finnish Finland 27 aug., 2015 362.9 KB .pdf
Data sheet Danfoss Link™ Central Controller Latvian Latvia 27 mar., 2014 1.0 MB .pdf
Data sheet Danfoss Link™ Central Controller Spanish, Castilian Spain 03 mar., 2014 1.0 MB .pdf
Data sheet Danfoss Link™ Central Controller Italian Italy 24 feb., 2016 362.6 KB .pdf
Data sheet Danfoss Link™ Central Controller French France 24 feb., 2016 364.3 KB .pdf
Data sheet Danfoss Link™ Central Controller Polish Poland 23 jun., 2015 364.8 KB .pdf
Data sheet Danfoss Link™ Central Controller Estonian Estonia 27 mar., 2014 1.0 MB .pdf
Data sheet Danfoss Link™ Central Controller Czech Czech Republic 24 feb., 2016 364.8 KB .pdf
Data sheet Danfoss Link™ Central Controller Danish Denmark 03 mar., 2015 361.6 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Danish Flere 30 sep., 2015 260.5 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller German Flere 30 sep., 2015 307.4 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller French Flere 30 sep., 2015 276.2 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Swedish Flere 30 sep., 2015 259.2 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Hungarian Flere 30 sep., 2015 268.4 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller English Flere 30 sep., 2015 178.7 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Czech Flere 30 sep., 2015 269.3 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Finnish Flere 30 sep., 2015 262.3 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Romanian, Moldavian, Moldovan Flere 30 sep., 2015 268.5 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Polish Flere 30 sep., 2015 262.8 KB .pdf
Data sheet Danfoss Link™ Hydronic Controller Dutch, Flemish Flere 30 sep., 2015 270.5 KB .pdf
Data sheet Danfoss Link™ MPB with Danfoss Link™ SCM or with Danfoss Link™ HC English Flere 15 aug., 2013 122.7 KB .pdf
Catalog Danfoss Link™ User Guide German Flere 07 jul., 2015 1.7 MB .pdf
Catalog Danfoss Link™ User Guide Croatian Croatia 20 jan., 2016 1.7 MB .pdf
Catalog Danfoss Link™ User Guide Latvian Latvia 07 feb., 2014 1.4 MB .pdf
Catalog Danfoss Link™ User Guide English Flere 05 nov., 2019 145.2 KB .pdf
Catalog Danfoss Link™ User Guide Estonian Estonia 20 des., 2013 1.0 MB .pdf
Catalog Danfoss Link™ User Guide French France 20 okt., 2015 1.7 MB .pdf
Catalog Danfoss Link™ User Guide English Flere 05 nov., 2019 329.7 KB .pdf
Catalog Danfoss Link™ User Guide English Flere 05 nov., 2019 235.2 KB .pdf
Catalog Danfoss Link™ User Guide Czech Czech Republic 20 des., 2013 1.0 MB .pdf
Catalog Danfoss Link™ User Guide English Flere 05 nov., 2019 1.3 MB .pdf
Catalog Danfoss Link™ User Guide Lithuanian Lithuania 23 jan., 2014 1.4 MB .pdf
Catalog Danfoss Link™ User Guide Polish Poland 20 okt., 2015 1.7 MB .pdf
Catalog Danfoss Link™ User Guide Danish Denmark 01 jul., 2015 1.7 MB .pdf
Catalog Danfoss Link™ User Guide Spanish, Castilian Spain 20 des., 2013 1.0 MB .pdf
Catalog Danfoss Link™ User Guide Italian Italy 20 des., 2013 1.0 MB .pdf
Catalog Danfoss Link™ User Guide Finnish Finland 20 okt., 2015 1.7 MB .pdf
Brochure Danfoss Link™ varmestyring. Brochure til installatører. Danish Denmark 04 des., 2020 1.0 MB .pdf
Catalog Danfoss One - A central controller for your entire Dutch, Flemish Netherlands 08 nov., 2016 1.7 MB .pdf
Catalog Danfoss One - A central controller for your entire Swedish Sweden 20 okt., 2015 1.7 MB .pdf
Catalog Danfoss One - A central controller for your entire Hungarian Hungary 20 jan., 2016 1.7 MB .pdf
Catalog Danfoss One - A central controller for your entire Slovenian Slovenia 20 jan., 2016 1.7 MB .pdf
Catalog Danfoss One - A central controller for your entire Turkish Turkey 16 des., 2016 1.2 MB .pdf
Catalog Danfoss One - A central controller for your entire Romanian, Moldavian, Moldovan Romania 20 jan., 2016 1.7 MB .pdf
Brochure living by Danfoss - brochure for professionals Spanish, Castilian Spain 09 des., 2014 1.2 MB .pdf
Brochure living by Danfoss - brochure for professionals Estonian Estonia 05 des., 2014 1.2 MB .pdf
Brochure living by Danfoss - brochure for professionals Slovak Slovakia 09 des., 2014 1.1 MB .pdf
Brochure Living by Danfoss, Installer brochure German Flere 15 nov., 2016 4.5 MB .pdf
Installation guide living connect® - Installation and User Guide Latvian Flere 24 jan., 2022 2.3 MB .pdf
Installation guide living connect® - Installation and User Guide Finnish Flere 24 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide Dutch, Flemish Flere 21 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide Spanish, Castilian Flere 24 jan., 2022 2.3 MB .pdf
Installation guide living connect® - Installation and User Guide Polish Flere 21 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide Estonian Flere 24 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide Czech Flere 24 jan., 2022 2.4 MB .pdf
Installation guide living connect® - Installation and User Guide Danish Flere 24 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide French Flere 24 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide Slovak Flere 21 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide Hungarian Flere 24 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide Romanian, Moldavian, Moldovan Flere 21 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide German Flere 24 jan., 2022 2.3 MB .pdf
Installation guide living connect® - Installation and User Guide Lithuanian Flere 24 jan., 2022 2.3 MB .pdf
Installation guide living connect® - Installation and User Guide Swedish Flere 21 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide Slovenian Flere 21 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide Italian Flere 24 jan., 2022 2.3 MB .pdf
Installation guide living connect® - Installation and User Guide Turkish Flere 21 jan., 2022 2.2 MB .pdf
Installation guide living connect® - Installation and User Guide English Flere 12 nov., 2021 12.0 MB .pdf
Installation guide living connect® - Installation and User Guide Croatian Flere 24 jan., 2022 2.2 MB .pdf
Fact sheet Overview - Danfoss Link and living software versions English Flere 23 okt., 2023 397.8 KB .pdf

Videoer

FAQ

Danfoss Link FAQ's

Demontere gammel termostat
Hvis du har gamle termostater på radiatoren din, må du demontere dem før du kan installere Connect Termostater.
Se video

Monter ny termostat og adapter
Først må du identifisere hvilken adapter som passer for radiatoren din. Danfoss tilbyr forskjellige adaptere for forskjellige typer radiatorventiler. Bruk adapterguiden ved å plassere de forskjellige dimensjonene på ventilen for å identifisere hvilken adapter som passer til ventilen din.

Adapterene som følger med dekker mer enn 90 prosent av alle toppmonterte ventiler, både Danfoss og andre merker. Hvis ingen av adapterne passer på ventilen din, kan det være fordi ventilen din er gammel. I dette tilfellet anbefaler vi at du kjøper en ny ventil.

Monter riktig adapter på ventilen. Sett batteriene i den nye Connect-termostaten, og skru termostaten på adapteren og stram til. Forlat monteringsmodus.

Nå er du klar til å skape rom og legge til enheter på Danfoss Link™ Central Controller.

Strømbrudd på Danfoss Link™ Central Controller
Hvis det er strømbrudd, slås Danfoss Link™ Central Controller på når den får strøm igjen og kobles til de installerte enhetene.

Hvis den sentrale kontrolleren ikke får strøm igjen:
• Connect Termostatene vil fortsette på temperaturene de var ved da strømbruddet skjedde
• Romføleren går i frostsikringsmodus

Termostat eller romføleren går tomt for batteri
Når En Connect Termostat eller en romføler har lite batteri, vises et batteriikon på skjermen, og den styringsenheten gir en feilmelding. Hvis en Connect-termostat eller romføler går tom for batteri, vil de gå i frostsikringsmodus.
Connect termostater og romfølere bruker 2 x AA-batterier.

Jo friere passasje radiosignalet fra styringsenheter har, jo lenger kan det nå. Husvegger, metallgjenstander, spesielle konstruksjoner og andre hindringer svekker signalet. Den sentrale styringsenheten vil gi alarm hvis den ikke kan nå en enhet i mer enn 1,5 timer.

Hvis det er hindringer mellom enhetene dine, kan det hende du må installere en repeaterenhet for å utvide signalet. Om nødvendig kan du utvide med enda en repeaterenhet som vist nedenfor. Du trenger bare en styringsenhet i boligen. 

Den kan måle og styre temperaturen på et bestemt sted i hjemmet ditt.

Hvis du plasserer en Icon™ romtermostat nær sofaen eller vekk fra et vindu, sørger du for ønsket temperatur på dette stedet, fordi du optimaliserer den faktiske temperaturmålingen i rommet.

Vi anbefaler å legge til en Icon™ romtermostat i rom med flere radiatorer, fordi romføleren balanserer temperaturen over radiatorene basert på romtemperaturen.

Hvis radiatortermostaten din er dekket, f.eks. av møbler, vil Icon™ romtermostat sikre ønsket temperatur i rommet.

Legg Icon™ romtermostat til Danfoss Link™ styringsenheten i samme rommet som Connect termostat du vil at Icon™ romtermostat skal kobles til.

Energibesparelser oppnås gjennom en reduksjon i romtemperatur. Som hovedregel kan du spare 5% av energiforbruket for hver grad du senker temperaturen om natten. Vi anbefaler at du senker temperaturen 3-4 ° C om natten og i arbeidstiden, f.eks. fra 21 ° C til 17 ° C. Aktiver også feriemodus når du er på ferie.

Når du bruker Connect Termostater, er det gjennomsnittlige europeiske besparelsespotensialet opptil 30% på ditt varmeforbruk.

Jo eldre termostatene dine er når du bytter dem, jo større blir energibesparelsene dine.
Connect Termostaten var den første elektroniske termostaten noensinne som oppnådde det prestisjetunge AA-energisertifikatet fra eu.bac.

Gå til Danfoss Link™ App Helpdesk og få den hjelpen du trenger.

Open helpdesk

For å sikre at radiatortermostaten raskt kan nå den innstilte temperaturen, anbefaler vi en forskjell mellom Borte- og Hjemme-modus på maks. 4 ˚C.

Danfoss Link™ gir presis og energieffektiv varmestyring ved å tilpasse seg varmesystemet. Dette tar omtrent en uke etter installasjon. Derfor kan du i løpet av den første uken oppleve svingninger når termostaten lærer når den skal begynne å varme opp for å nå ønsket temperatur på det bestemte tidspunktet (adaptiv læring).

Etter denne perioden kan du nyte den perfekte temperaturen når du er hjemme.

Danfoss Link™ systemet fungerer i alle boenheter opp til 300 m² med maksimalt 50 enheter per Styringsenhet (1 Central Controller + 49 enheter).

Du kan koble opptil 50 enheter totalt til Danfoss Link™ Central Controller derav maks. 30 Connect termostater. Danfoss Link™ kan styre opptil 10 enheter i ett rom.

Ja, hvis du har Wi-Fi-versjonen av Danfoss Link™ Central Controller. Du kan laste ned appen fra enten App Store eller Google Play.

Sjekk om din Danfoss Link™ støtter Wi-Fi her.

Nei.

Eco er et stand-alone produkt. Du må bruke Connect termostater til Danfoss Link™.

Danfoss sørger for at alle enhetene og skytjenesten vi tilbyr smarttelefonen din, er sikre til enhver tid. Danfoss Link™ -appen er utviklet på en Home Banking plattform, og sammenkoblingen av Danfoss Link™ -appen til Danfoss Link™ CC styringsenheten er fullstendig sikker.

Ja. Du kan kontrollere flere Danfoss Link CC fra appen ved å legge til et annet sted. Du kan legge til opptil 20 steder i en Danfoss Link-app. Én Danfoss Link kan styres av opptil 20 smarttelefoner. Tre brukere kan bruke appen samtidig på samme Danfoss Link CC (plassering).

1. Gå til venstre sidepanel i appen. Klikk på "Innstillinger".

2. Klikk på "Legg til ny plassering".

3. Følg guiden som blir presentert for deg.

Når du kjøper en ny smarttelefon, må du opprette forbindelse mellom Danfoss Link™ CC og den nye smarttelefonen. Selv om alle apper er gjenopprettet via skyløsningen, må sammenkoblingen gjøres på nytt. Appen veileder deg selvfølgelig gjennom menyen i Danfoss Link™ CC for å finne sammenkoblingskoden.

The reason might be, that Adaptive learning is enabled.

The adaptive learning function (Forecast) ensures that the comfort temperature is reached at set time. The warm up time is continuously adjusted according to seasonal temperature changes.

Adaptive learning ensures the wanted temperature at the wanted time (here 20 °C at 07:00).
Adaptive learning uses data from the previous 7 days to be able to reach the correct temperature at the right time.
Adaptive learning is sensitive to large, rapid temperature changes.

Winter: Long warm up time. Spring/fall:Short warm up time

In case you would like to disable this feature, it can be done in following way:

Go to installer menu (Remove the white frame from Danfoss Link and press setup)

Room and devices ->
Manage existing room ->
Configure existing room ->
Choose room ->
Heating regulation ->
Forecast feature (On / Off)

If you turn Forecast OFF, heating will be running according to set schedule.

The Danfoss Link App is available from Google Play and App Store on iTunes.

Keyword to search for is "Danfoss Link".

The minimum requirements are iOS 11.0 or Android 7.0 .

1. Downloading app from App Store

Make sure you have Internet connection.
   2.  On the iPhone/iPad desktop click on the Apple Store icon:

 

   3.  The application will open 

   4.  Search for the application >> on top right type in the name of the application (Danfoss Link) and press Search

   5.  Choose the application you need. When you click on the app, you will get the application's page (you can find there description, screenshots, requirements and option to download the app).

   6.  Once App is downloaded, the Installation flag will change to open. The application icon is now available on the iPhone/iPad desktop.

 

2. Downloading app from Google Play

Make sure you have Internet connection.
    2.  On the phone/tablet desktop click on the Google Play (Play Store) icon:

 

   3.  The application will open 

   4.  Search for the application >> on top right click magnifying glass then type the name of the application (Danfoss Link)

   5.  Choose the application you need. When you click on the app, you will get the application's page (you can find there description, screenshots, requirements and option to download the app).

   6. Once App is downloaded the application icon is available on the phone/tablet desktop.

Once you open the App for the first time the Danfoss Link App will show a step by step guide on how to add the App to the Danfoss Link CC. For video guide please open here

Living Zone is a quick way to control the heating of where you live and directly from the Danfoss Link App.

Specifically it is a list of rooms sharing the same heating schedule for when you are at home and away or asleep.

You can access the Living Zone heating schedule as described here:

1. Click on the center of the main screen of the Danfoss Link App.

2. Click on the list of rooms in the Living Zone. 

3. Click on the day you want to view.

4. If needed change the schedule.
The day schedule can be copied to other days by clicking "Copy"

It is also possible to have an individual heating schedule for an individual room by deselecting the room from the Living Zone (Please note: at least one room must remain in the Living Zone at all times). This can be done from the Danfoss Link CC using the following steps:

1. Click on the display.

2. Choose "House Control".

3. Choose "Heating Control".

4. Choose "Living Zone".

5. Choose "Select Rooms".

6. A list of rooms will be presented. Deselect the room or rooms that should have an individual heating schedule.

Please note: at least one room must remain in the Living Zone at all times.

We are sorry to announce the product launch of the new Danfoss Link Smart plug has been cancelled due to a number of reasons. At the moment there are no plans to launch smart plugs at a later stage. We are very sorry for inconvenience.

Please visit smartheating.danfoss.com for more information on how to improve your comfort or contact the installer who provided the heating system. 

Manual temperature can be used for when the heating schedule is not needed in an individual room or the Living Zone.

Manual temperature is particular useful if you have a guest room that is rarely used. The heating schedule could be active when the guest is staying in the room and when the guest leaves you could switch to a lower manual temperature saving you energy.

Please note that any room can be changed into an Individual room by following the instructions in this article: What is Living Zone?

Manual temperature for an individual room can be activated as described here:

1. Access the right side panel of the Danfoss Link App.

2. Scroll down to the "Individual rooms" section. 
Click on the room name of interest.

3. Slide "Manual temperature" from "Off" to "On" 

4. "Manual temperature" is now activated.
Choose a different manual temperature if needed.

All your existing Danfoss Link and living products needs to be reset and connected to your new Danfoss Link CC.

If you are unsure on how to do this you can consult smartheating.danfoss.com for more information or contact the installer who provided you with the system for further assistance.

You can use the Danfoss Link App to quickly setup the heating schedule according to your needs.

The desired temperatures for when you are at home and away or asleep can be set individually for each room using the Danfoss Link App.

1. Access the right side panel of the Danfoss Link App.

2. You now have two options. Click on a room name to view both "At home" and "Away and Asleep" temperatures for that room or click on the pencil to change the current temperature for any room on the list.

3. Change the temperatures.

 

There are two ways to check if your Danfoss Link CC supports Wi-Fi.

Check the label on the back of the Danfoss Link CC.
The Danfoss Link CC version should be 4.

If your CC is fully installed and powered you can also follow the screenshots here to identify Wi-Fi support.

1. Click on the main screen

2. Click "House Control"

3. Find and click "Settings"

4. Look for "Wi-Fi and Apps".
If it is visible then Danfoss Link CC has Wi-Fi support.

If your Danfoss Link CC Panel has no Wi-Fi option, and you would like to replace it with the new one(with Wi-Fi option available),  please contact your Installer.

If your Danfoss Link CC has Wi-Fi you can control your Danfoss Link system from an App on your phone or tablet if you have at least Android 7.0 or iOS 11.0 installed.

Future software updates will automatically be downloaded to your Danfoss Link CC enabling new features and improvements.

Danfoss Link™ is compatible with Amazon Alexa and can be used in English, German, French, Spanish and Italian languages. For the rest countries possible to use English language as an international or any language listed above. More information is posted on the English version of FAQ page –Amazon account registration guide   . Also, Danfoss Link™ is compatible with the following home heating products – see the link here . Danfoss Link™ cannot be connected to other systems such as Apple HomeKit, IFTTT, Samsung SmartThings or Google Assistant.

1. Click the main screen once.

2. Click "House Control"

3. Find and click "Settings"

4. Click "Wi-Fi and Apps"

5. Click "On"

6. Read and accept "Disclaimer"

7. Select your "Wi-Fi Network" and click "Connect".

8. A new screen appears where you can enter your Wi-Fi password and accept it. 

9. The Danfoss Link CC will now connect to your Wi-Fi network and if your password is correct you should momentarily receive a notification that network is connected. Accept the notification and press back to continue.

10. You should now be able to see the following screen:

 

Please try to search for the Wi-Fi network one more time. Please note that if you have a hidden network (SSID Broadcast disabled) then your network is not shown on the network list. You have to make your Wi-Fi network visible (SSID Broadcast enabled). If you are unsure on how to configure your Wi-Fi router we recommend you contact the provider of your router.

Sjekk smarttelefonen eller enheten.

I tilfelle mistet tilkobling til Danfoss Link-appen, sjekk at enheten / smarttelefonen er koblet til - et varsel om "mistet tilkobling" vises på skjermen. Følg enhetsmeldingen for å koble til nettverket på nytt.

Sjekk Danfoss Link CC-tilkoblingen.

Det er mange faktorer som kan føre til at Danfoss Link CC av og til er offline. Før du bruker tiden på å feilsøke hjemmenettverket ditt, bør du sjekke at en av disse vanligste problemene ikke forårsaker problemet:

Internettforbindelsen er nede

Et strømbrudd hjemme
Det er et problem med Wi-Fi-ruteren
Du kan teste dette ved å bekrefte at telefonen din kan koble til Internett via det samme Wi-Fi-nettverket.

Hvis du fortsatt har problemer - sjekk disse feilsøkingstrinnene:

Start Wi-fi-ruteren og / eller tilgangspunktet på nytt
Sjekk Wi-Fi-signalstyrken på Danfoss Link CC - Prøv å flytte Danfoss link CC nærmere ruteren, hvis det lykkes, kan dette vise at signalstyrken ikke er sterk nok til å nå dit du vil plassere enheten.
Sjekk ruteparametrene - tabellen nedenfor viser de anbefalte innstillingene for Danfoss Link CC.
Prøv å koble Danfoss Link CC til et mobilt hotspot ved hjelp av smarttelefonen
Start Danfoss Link CC på nytt
Se etter 2,4 GHz-forstyrrelse - Det er flere detaljer nedenfor om hvilke typer enheter som kan forstyrre signalet.
Kontroller foreldrekontrollene på Wi-Fi-ruteren / tilgangspunktet og andre brannmurinnstillinger (se dokumentasjonen for Wi-Fi-ruteren for å se om denne funksjonen er aktivert i nettverket ditt, og hvordan du kan unnta Danfoss Link CC fra disse begrensningene).
Oppdater Wi-Fi-tilgangspunktet eller fastvaren til ruteren


Anbefalt Wi-Fi / ruterinnstilling for bruk med Danfoss Link CC

 

Parameter Verdi Kommentar
SSID Et unikt navn  
Skjult Deaktiver  
Frekvens (*) 2.4 GHz Danfoss Link CC kan bare støtte 2,4 GHz
2.4 GHZ modus (*) 802.11b/g/n Ikke bruk N-modus
Sikkerhet (*) WPA2 Personal (AES) Ikke bland WPA/WPA2
Kanal (*) Fast (kanal 1,6 eller 11) Bruk en av kanalene (1,6 eller 11) med minst interferens
2.4 GHz kanalbredde (*) 20 MHz Ikke bruk 40 MHz
MAC-adresseautentisering eller filtrering Deaktiver  
DHPC Aktiver Bare én DHCP-server per nettverk
Brukte porter 80 og 443  

 (*) Nøkkelinnstillinger

-Se i Wi-Fi-ruterdokumentasjonen hvordan du oppdaterer innstillingene dine.

- Forsikre deg om at “Fast roaming” er deaktivert. Dette også kjent som IEEE 802.11r eller Fast BSS Transition (FT), gjør at en klientenhet kan streife rundt raskt i miljøer som implementerer WPA2 Enterprise-sikkerhet.

- WPA2 Personal er for tiden den sterkeste form for sikkerhet som tilbys av Wi-Fi-produkter, og anbefales for all bruk.

Danfoss Link bruker Wi-Fi på 2,4 GHz, og andre hjemmeprodukter bruker kanskje det samme 2,4 GHz-frekvensbåndet, og kan forstyrre Wi-Fi-nettverket ditt. Prøv å slå av produkter som kan forstyrre den trådløse Wi-Fi-tilkoblingen, for eksempel:

Trådløse telefoner
Innbruddsalarmanlegg m. rom IR sensorer
Babyalarmer (skjermer)
Mikrobølgeovner
Bluetooth-enheter
Trådløst lyd- / videoutstyr
Når du har en fungerende internettforbindelse på både Danfoss Link CC og smarttelefonenheten din, kan du bruke Danfoss link-appen hvor som helst. Hvis du bruker Danfoss Link-appen i et annet land enn der du bor, må du være oppmerksom på at roaming-avgifter kan påløpe for internettforbindelsen din.

Ved tilkoblingsproblemer må du sørge for at telefonen eller nettbrettet er koblet til internett ved hjelp av Wi-Fi eller mobildataforbindelse, og at Danfoss Link CC har tilgang til Wi-Fi med fungerende internett.

AMAZON ALEXA FAQ's

Danfoss Link™ is compatible with Amazon Alexa and can be used in English, German, French, Spanish and Italian languages. For the rest countries possible to use English language as an international or any language listed above. 

Just repeat the room name. If the issue constantly rise, please use recommended standard room names from the list.

List of the standard room names:
Room;
Kitchen;
Living room;
Dining room;
Hallway;
Bathroom;
Bedroom;
Kids room;
Office;

Please note: in some cases specific room names may not be recognized by Alexa

Compatible thermostats connected to your Danfoss Link™ CC can be controlled with Alexa by means of the next voice commands:

- Alexa, what is the temperature in (room name)?
- Alexa, turn up/down the heat in (room name).
- Alexa, set the temperature in (room name) to 24°.

The thermostat’s mode cannot be changed via Amazon Alexa. Adjustments to mode must be made via Danfoss Link CC or the Danfoss Link mobile app.

Try saying:
 “Alexa, what is the temperature in the Kitchen?”
(Alexa replies: The “Kitchen” temperature is 21 degrees)

“Alexa, turn up the heat in the Kitchen”;
(Alexa replies: “Kitchen” is set to 22 degrees)

“Alexa, set the temperature in the Kitchen to 24 degrees”;
(Alexa replies: “Kitchen” is set to 24 degrees)

This is most likely happening because your Danfoss Link™ CC is not connected to Wi-Fi or your Danfoss Link™ app.

There are a few things you can try:
Make sure your Danfoss Link™ CC is connected to Wi-Fi. To check Wi-Fi connection, from your Danfoss Link™ CC do the next steps:


1. Click the main screen once;
2. Click "House Control";
3. Find and click "Settings";
4. Click "Wi-Fi and Apps".

As a default temperature unit Alexa App displayed in Fahrenheit. To change the measurement units we need:
1, Alexa App: Open the Amazon App and choose “settings”

2, Alexa App: Click “Device Settings”

3, Alexa App: Choose “This Device”

4, Alexa App: Choose “Measurement Units”

5, Alexa App: Adjust  “Measurement
Units” to your preference.

Recommendation: After adjustment new settings restart your Alexa app in order to get information updated.

Amazon Echo is currently not launched in all markets, which means that Danfoss cannot guarantee functional integration with Amazon Echo. For now Danfoss Link CC supports Amazon Echo in following markets: Germany, England and France.

Supported languages: English (AU), English (GB), English (US), French (FR), German (DE).

No. They do both need to be connected to Wi-Fi networks, but they can be on separate Wi-Fi networks.

1.1. Download and launch the Alexa App (Amazon Echo setup is done via Alexa App)

Enable Smart Home Skills

1. Download and launch Amazon Alexa App on your device. 

2. Alexa App:

Open the left side menu and go to “Skills&Games”

Alexa App:
Search for Danfoss and choose the Danfoss skill

Alexa App:
Click “Enable” skill

1.2. Preparing Danfoss Link CC to Amazon Alexa feature

Alexa App:
Choose the Danfoss Link and follow instructions.

Link CC:
Go to House control -> Settings -> Wi-Fi and Apps -> App Options -> Amazon Alexa

Link CC:
Check “Enable Amazon Alexa” item

Link CC:
Read through and accept the Amazon Alexa EULA

1.3. Pairing Danfoss Link CC and amazon Alexa App

Link CC:
Click “Get pairing code” and go to the Alexa App to insert the pairing code

Alexa App:
Insert the pairing code and click “Pair”

Alexa App:
Click “X” to start discovering devices

Alexa App:
Click “Discover Devices”

1.4. Finish pairing and start working

Link CC:
Confirmation message in the Danfoss LinkTM CC, click “OK”

Alexa App:
New devices added; click “Done”

Alexa App:
Click on Thermostats icon to control and edit

Alexa App:
Choose the room you need to make an adjustment

2.1. Current Alexa voice commands

Question: “Alexa, what is the temperature in (room name)?

Alexa: “The (room name) temperature is 23”

Question: “Alexa, turn up/down the heat in (room name)

Alexa: “The (room name) is set to 24° (1° change)”

Question: “Alexa, set the temperature in (room name) to 24”

Alexa: “The (room name) is set to 24°”

It is possible to achieve the same result with a variety of different phrases such as: “increase the temperature in (room name) by 2 degrees”, etc.

Go to Amazon web page depends on language you need
English - www.amazon.co.uk,
German - www.amazon.de,
French - www.amazon.fr,
Spanish - www.amazon.es,
Italian - www.amazon.it
Press button at the top right-hand corner ‘Your account’ and below ‘Sign in’ button press ‘New customer, Start here’:
Fill in the registration form and press 'Create your Amazon account':
Before you begin using your Amazon device and Alexa Voice Service, connect it to Wi-Fi network, and then register it to your Amazon account from the Alexa app. To do this, download the Alexa app and sign in. After, use ‘Danfoss Link and Amazon Alexa connection guide ’ to finish the installation procedure. 

Software

Overview of software versions

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