United Kingdom

Cooling United Support Hub

Always in Front – Never Alone


Cooling United helps you meet your customers’ needs on the frontlines.
It’s the ultimate destination for cooling support.

Rest assured, we’ve got your back!

Cooling United gives installers, service technicians, contractors, and wholesalers the resources you need to do your job every day.
Work in Sensing Solutions? Check out our Support Made Easy page.

Cooling products
Go to our Product Store
Danfoss documentation technical
Technical product documentation
Access and download the technical documentation for our refrigeration and air conditioning products.
Product certificates
Download product certificates and declarations for cooling products here.

Electronic Controllers & Services FAQs

At Danfoss, we have a variety of products, services, and content. This naturally generates a lot of questions. In this section, you can find tips, tricks, and advice that answer commonly asked refrigeration and air conditioning questions.

Visit our FAQs page
A2L refrigerants in commercial solutions

Non-toxic and mildly flammable, A2L refrigerants are an excellent choice when you are looking for a cost-effective, safe option that maintains a conventional system solution. To give you a complete picture we have compiled answers for your FAQs.

A2L-ready products and solutions

Get an easy overview of our full portfolio of A2L refrigeration solutions, including condensing units, compressors, and components.

Refrigeration and air conditioning FAQ

Looking for refrigeration and air conditioning answers? Look no further. Gain insights into products, services, and contents right here. In this section, you can find tips, tricks, and advice that answer commonly asked refrigeration and air conditioning questions.

Learn how to use new refrigerants

Get the information, resources, and tools you need to make good decisions about which new refrigerants to use and install or retrofit them properly. ​

Visit our Refrigerant Transition Center to find webinars, walk-through, guides, apps, software, games, and much more. 

Ref Tools app

Ref Tools is the essential, all-in-one mobile app for air conditioning and refrigeration technicians. Get the tools, guidance, support, and information you need—on the job and in the field.

Access Refrigerant Slider, Low-GWP Tool, Magnetic Tool, Spare Parts, TXV Superheat Tuner, Troubleshooter, Podcasts, and Product Finder directly in Ref Tools using an easy-to-navigate interface.

Free training for installers and wholesalers

Through Danfoss Learning, you can access free refrigeration and air conditioning training in the form of eLessons, webinars (live and on-demand), and guided learning programs. Simply create a free account, choose the topics that are relevant and interesting to you, and start learning.

Essential HVACR Videos
Essential HVACR Videos

Get the refrigeration and air conditioning support you need on the Danfoss Cooling YouTube channel. Subscribe now to keep up with the latest content.

Visit the Danfoss Cool YouTube channel

Here’s a selection of some of the playlists:

Installer support on the go

Our Chilling with Jens podcast gives you a fun, unique, and chill way to stay entertained while improving your refrigeration knowledge and skills. Discover what it means to tap into “refrigeration zen.”
Find Chilling with Jens on your favorite podcasting service, including iTunes, Spotify, Google Podcasts, and Overcast.

Refrigeration and Air Conditioning Infographics

Our infographic collection covers refrigeration trends, repair and troubleshooting procedures, systems overviews, and much more. Read them online or download a copy to take with you.

Product animations

Take a look inside our refrigeration and air conditioning & industrial products and see what makes them tick. Learn about the different stages of operation, the mechanics at play, the resulting impact and get insights to help you troubleshoot. 

Fitters Notes - tips for installers

Fitters Notes, the popular handbook among installers,  gives relevant technical information and practical installation tips on Danfoss commercial refrigeration systems and compressors. 

Download 3D CAD drawings from industrial refrigeration

3D CAD symbols are available for free download from our website to make designing of industrial refrigeration plants easier. All CAD symbols are unique for each code number, allowing you to quickly find them in our online product catalogue.

Danfoss Tech Insider
Danfoss Tech Insider - your source of technical information

Tech Insider keeps you up to date with the latest news and updates from Danfoss Cooling and Sensing Solutions. Get a quick overview of core technical news and updates in our product portfolio, 10 times a year.

Danfoss quick selection catalogue
Quick selection catalogue

Easy selection of future proof solutions and components for refrigeration and air conditioning: Automatic controls, electronic, controllers, compressors and condensing units.

Dive deep into HVACR
Dive deep into HVACR

Sometimes, you just want a little in-depth reading. Our collection of technical articles is just what you’re looking for if you want a deep dive into the topics that drive the HVACR industry. Get extensive explanations for a range of refrigeration- and air conditioning-related topics.

Request a refund or make a complaint
Claims and returns

Product purchased directly from Danfoss:
If you have a complaint about a defective product or would like to return a product purchased from Danfoss Cooling in the United Kingdom, please contact our Customer Service.

Product not purchased directly from Danfoss:
If the product was not purchased directly from Danfoss, please refer back to your point of sale for support in the first instance. 

Get the latest Cooling news

  • if (isSmallPicture) { online grocery applications; } else if (isBigColumns) { online grocery applications } else { online grocery applications }
    Danfoss can support OEMs building new online grocery applications
    12 May 2022

    With the rise of new online grocery fulfilment models, Danfoss has the application development facilities, industry expertise, and a comprehensive product portfolio to support OEMs developing refrigeration solutions for new food retail models, such as outdoor refrigerated lockers.

  • if (isSmallPicture) { HRU; } else if (isBigColumns) { HRU } else { HRU }
    Reduce energy consumption and go green with the Danfoss Heat Recovery Unit
    04 April 2022

    The focus on cutting energy consumption and reducing the carbon footprint has never been greater, but results are often achieved by compromising usability or efficiency. The Danfoss Heat Recovery Unit delivers strong environmental benefits as well as significant reductions on heating bills—all delivered with a short ROI.

  • if (isSmallPicture) { Optyma A2L; } else if (isBigColumns) { Optyma A2L } else { Optyma A2L }
    Danfoss extends the cooling capacity range of its Optyma™ condensing units and releases A2Lcompatible MLZ and LLZ scroll compressors
    21 March 2022

    With the extension of the Optyma™ Slim Pack and Optyma™ Plus condensing units’ cooling capacity range—and the launch of the A2L-ready MLZ and LLZ scroll compressors (evolution B)—Danfoss continues its efforts to enable your transition to ultra-low GWP refrigerants with a complete portfolio of A2L-ready components and solutions.

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