Service

Full service wherever you are

Our service offering is another proof that we care about your business. We are at your side from product development to product selection advice, through order handling and delivery - and of course in after-sales technical support and problem solving.

On this website you can find technical information about our products in the download section - where you can also try our interactive dimensioning tools, which will help you select the right controls for your specific heating system. 

Sales support and R&D

We have sales support and R&D teams at each of our manufacturing plants, enabling us to adapt our products and services to our customers' needs, as well as cooperate closely on production and logistics. 

Quick and easy quotation

Providing the right quotation is essential in establishing the right working foundation, and we have developed an structured approach that includes dimensioning and selection by means of flexible dimensioning tools and 3D construction drawings, which can be made on request.

Heating is what we do at Danfoss:

  • All our products, production facilities and sales tools are designed and developed with heating applications in mind, and draw on our long experience and know-how
  • We are totally dedicated to servicing heating customers – wherever they may be in the world

Our total solution approach provides:

  • A professional and competent substation manufacturer with local representation supported by a worldwide organization
  • Deep knowledge of heating solutions, district heating substations, controls and applications
  • A comprehensive range of heating systems, district heating substations and automatic controls from one supplier
  • Easy and fast quotation, dimensioning and selection in close dialog with customer
  • Testing, application optimization and approval before delivery
  • Short and reliable delivery schedules
  • Comprehensive technical documentation
  • Full warranty and service from one partner 

Claims handling

Due to the constant raising bar in Danfoss quality and technological creativity, claims are handled locally

To achieve such breakthroughs we work with the best suppliers. We maintain world class standards on quality management. We go beyond following quality policies and procedures. Our organization lives, breathes and works quality on a daily basis. We are always striving for ways to make our production as efficient as possible and our products in line with customers’ highest expectations. 

In case you need our help in handling any claim, we ask you to visit your local Danfoss website or contact your local Danfoss Sales office