Danfoss Ally™ support

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Danfoss Ally™​ - Een slimme cloudgebaseerde verwarmingsoplossing

Danfoss Ally™​ - Een slimme cloudgebaseerde verwarmingsoplossing

Met Danfoss Ally™ krijgt u vanaf elke locatie volledige controle over uw radiator en hydraulische vloerverwarming. Naadloos verbonden met Amazon Alexa en Google Assistant.

Danfoss Ally™ biedt u alle voordelen van een volledig slim verwarmingssysteem - in een eenvoudige, gebruiksvriendelijke app.

Het productaanbod van Danfoss Ally™ omvat

Interconnectivity

Videos

FAQ

You can find answers many of other topics directly in the Danfoss Ally™ App

Manage your notifications and choose priority under “Me” -> “Settings” -> “App Notification”.

Danfoss Ally™ Radiator Thermostat can be manually controlled by turning the wheel on the thermostat itself. An override is valid till the next scheduled event.

Open the app, choose the room tile you need, press upper left-side Menu button, press “Schedule” and you can add up to 3 comfort periods per day.

Navigate to “Me” menu -> “Home Management” -> Choose home name and press on home member from the list you want to delete -> “Remove Member”

Navigate to “Me” menu -> “Home Management” -> Choose home name -> “Add Member”. After adding a new home member to the app list, the member can manage the smart heating system.

Any home member who is in the app list can set up a new or overrule the current schedule.

If the smartphone UI language is set as: Danish, German, Czech, Italian, Polish or French, then the app automatically sets the same language. Otherwise, English language is set as default.

The Danfoss Ally™ smart heating solution continues to operate with current settings, if the internet connection suddenly disappears. The possibility to control the system via the Danfoss Ally™ App however is unavailable, until the internet connection is restored. The radiator thermostats will regulate according to the temperature setpoint written on the display no matter whether there is connection to the gateway or not. Please note: The internet connection is a must for commissioning process and full system control.

The Pre-Heat function (Forecast) ensures that the comfort temperature is reached at a certain given time. The warmup time is continuously adjusted according to the seasonal temperature changes.

1.      Adaptive learning ensures the wanted temperature at the wanted time;

2.      Adaptive learning uses data from the previous 7 days to be able to reach the correct temperature at the right time.

3.      Adaptive learning is sensitive to large, rapid temperature changes.

The Danfoss Ally™ Gateway and the smartphone with the Danfoss Ally™ App must be on the same WiFi network to establish connection between the gateway and app.

The gateway should be placed at central location in home or a repeater is needed.

If one room contains more than one radiator, these are automatically bundled in a one group. This means that there is no need to change the temperature settings for each radiator. It is enough to make a change for the group tile and this will then apply to all radiators in that same room. Note however that if a temperature change has been made for only one specific radiator, this will not apply for the other radiators in the same room

The batteries last up to 2 years. One month before the total battery discharge, a low battery symbol is shown on the thermostat display and PUSH notifications inform about the necessity of replacing the batteries.

The Danfoss Ally™ Gateway can be only connected to the internet by means of an Ethernet cable and does not support Wi-Fi connection.

The Danfoss Ally™ Gateway can be connected to a Danfoss Icon™ Master Controller by means of Danfoss Icon™ Zigbee Module which allows to control a water-based floor heating.

The Danfoss Ally™ Gateway User Guide is available here
The Danfoss Ally™ Radiator Thermostat Quick Guide is available here
Danfoss Ally™ Gateway Quick Guide is available here

Danfoss Ally™ Gateway 128 units
Danfoss Ally™ Radiator Thermostat 32 units
Danfoss Ally™ Zigbee Repeater 128 units
Danfoss Icon™ Zigbee Module 20 units
Danfoss Icon™ Master Controller (floor Heating) 20 units
Rooms in the app 128 units
Devices per rooms 255 units

 

Currently Danfoss Ally™ supports Amazon Alexa and Google Assistant voice control, but does not support such systems as Apple HomeKit, Google Home, IFTTT or Samsung SmartThings. 

Voice command patterns.
Binding with Amazon Alexa:

Install Amazon Alexa App from the Google Play or App Store;

Open Amazon Alexa App and register new account. If you already have your account, login;

Navigate Menu -> Skills & Games -> type “Danfoss Ally™” -> chose Danfoss Ally™ App -> Enable to use -> fill in registration forms -> Authorize the app and discover new devices to connect. Once new devices have been added to the Amazon Alexa App, navigate “Devices” and find new added devices to start using voice commands listed below to control the system.

Binding with Google Assistant:

Install Google Home App from the Google Play;

Open the app and login;

Tap the “+” button menu icon and choose “Set up device”;

Choose “New devices”, type Danfoss Ally™ and choose the app.

Authorize the app and discover new devices to connect. Once new devices have been added, bundle them with the proper rooms and start using voice commands listed below to control the system.

Voice command patterns:

- Alexa/Okay Google, what is the temperature in (room name)?

- Alexa/Okay Google, turn up/down the heat in (room name).

- Alexa/Okay Google, set the temperature in (room name) to 24°.

When the Danfoss Ally™ Radiator Thermostat senses that a window has been opened, it will automatically shut off the heat for 30 minutes, after which the heating in the room will automatically be restarted. The heat will only be turned off in rooms in which the thermostat sends an “open window” notification. If you have more than one radiator in the same room, only one of the thermostats has to register an open window, after which all the radiators in the same room will shut off.

Please note:
- The radiator must be located in the immediate vicinity of the window (which it most often will). If the radiator is located e.g. 10 meters from the window, it may be difficult for the thermostat to sense a clear drop in temperature, which is needed for it to turn off the heat.
- Between the finish of the “open window” period and the start of a new one there must be at least 45 minutes.
- The first activation of the “open window” feature is 75 minutes after the battery insert.
- If you live in a home without a ventilation system, we recommend that you ventilate the entire house twice daily for a minimum of 5 minutes by opening windows in opposite ends of the house.

Documentatie

Documentatie
Type Naam Taal Geldig voor Bijgewerkt Downloaden Bestandstype
Data sheet Ally Gateway German Meerdere 31 jan, 2021 523.3 KB .pdf
Brochure Ally leaflet_M65 German Austria 08 okt, 2020 536.8 KB .pdf
Data sheet Ally Radiator thermostat German Meerdere 01 okt, 2020 1.6 MB .pdf
Brochure Ally™ leaflet_M65 Danish Denmark 21 jan, 2021 1.7 MB .pdf
Brochure Ally™ leaflet_M65 German Germany 09 nov, 2020 1.9 MB .pdf
Brochure Ally™ leaflet_M65 French France 28 okt, 2020 1.3 MB .pdf
Brochure Ally™ leaflet_M65 Estonian Estonia 11 jan, 2021 1.9 MB .pdf
Brochure Ally™ leaflet_M65 Hungarian Hungary 29 sep, 2020 600.9 KB .pdf
Brochure Ally™ leaflet_M65 Polish Poland 29 sep, 2020 1.2 MB .pdf
Brochure Ally™ leaflet_M65 English Meerdere 09 sep, 2020 1.3 MB .pdf
Brochure Ally™ leaflet_M65 Finnish Finland 19 mrt, 2021 1.3 MB .pdf
Brochure Ally™ leaflet_M65 Czech Czech Republic 29 okt, 2020 4.6 MB .pdf
Brochure Danfoss Ally Leaflet M65 Swedish Sweden 28 jan, 2021 1.3 MB .pdf
Data sheet Danfoss Ally Starter Pack German Meerdere 18 sep, 2020 895.4 KB .pdf
Brochure Danfoss AllyTM – the new smart heating solution with open API English Meerdere 10 nov, 2020 1.1 MB .pdf
User guide Danfoss Ally™ (User Guide) German Germany 02 feb, 2021 2.6 MB .pdf
User guide Danfoss Ally™ (User Guide) Danish Denmark 02 feb, 2021 2.6 MB .pdf
User guide Danfoss Ally™ (User Guide) Italian Italy 02 feb, 2021 2.6 MB .pdf
User guide Danfoss Ally™ (User Guide) Polish Poland 02 feb, 2021 2.7 MB .pdf
User guide Danfoss Ally™ (User Guide) Russian Russia 20 jul, 2021 9.4 MB .pdf
User guide Danfoss Ally™ (User Guide) French France 02 feb, 2021 2.6 MB .pdf
Data sheet Danfoss Ally™ Electronic radiator thermostat (Data Sheet) Romanian, Moldavian, Moldovan Romania 25 sep, 2020 1.7 MB .pdf
Data sheet Danfoss Ally™ Electronic radiator thermostat (Data Sheet) Lithuanian Lithuania 08 jun, 2021 3.6 MB .pdf
Data sheet Danfoss Ally™ Electronic radiator thermostat (Data Sheet) Finnish Finland 02 sep, 2020 2.1 MB .pdf
Data sheet Danfoss Ally™ Gateway Ukrainian Ukraine 07 jun, 2021 530.1 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Swedish Sweden 12 okt, 2020 508.9 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Turkish Turkey 31 jan, 2021 503.7 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) French France 31 jan, 2021 495.5 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) French Switzerland 31 jan, 2021 492.0 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Croatian Croatia 31 jan, 2021 456.4 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Icelandic Iceland 31 jan, 2021 505.5 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Italian Italy 31 jan, 2021 441.8 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Latvian Latvia 31 jan, 2021 518.4 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Polish Poland 31 jan, 2021 511.3 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Slovak Slovakia 31 jan, 2021 507.1 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Czech Czech Republic 31 jan, 2021 494.3 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Danish Denmark 31 jan, 2021 484.0 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) German Germany 31 jan, 2021 508.5 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Estonian Estonia 31 jan, 2021 495.0 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) English Meerdere 11 jun, 2021 531.8 KB .pdf
Data sheet Danfoss Ally™ Gateway (Data Sheet) Lithuanian Lithuania 08 jun, 2021 715.9 KB .pdf
Installation guide Danfoss Ally™ Gateway (Quick Guide) Russian Russia 30 mrt, 2021 842.3 KB .pdf
Installation guide Danfoss Ally™ Gateway (Quick Guide) Czech; Danish; German; English; French; Italian; Polish; Ukrainian Meerdere 11 jun, 2021 921.6 KB .pdf
User guide Danfoss Ally™ Gateway (User Guide) English Meerdere 02 feb, 2021 2.6 MB .pdf
User guide Danfoss Ally™ Gateway (User Guide) Slovak Slovakia 29 jan, 2021 5.4 MB .pdf
User guide Danfoss Ally™ Gateway (User Guide) Czech Czech Republic 29 jan, 2021 7.9 MB .pdf
User guide Danfoss Ally™ Gateway (User Guide) Turkish Turkey 25 apr, 2021 2.5 MB .pdf
User guide Danfoss Ally™ Gateway (User Guide) Latvian Latvia 25 apr, 2021 2.6 MB .pdf
User guide Danfoss Ally™ Gateway (User Guide) Slovenian Slovenia 25 apr, 2021 2.6 MB .pdf
User guide Danfoss Ally™ Gateway (User Guide) Estonian Estonia 25 apr, 2021 2.5 MB .pdf
Data sheet Danfoss Ally™ Gateway Data Sheet Finnish Finland 02 sep, 2020 684.8 KB .pdf
Data sheet Danfoss Ally™ Gateway Data Sheet Romanian, Moldavian, Moldovan Romania 25 sep, 2020 575.8 KB .pdf
Data sheet Danfoss Ally™ Radiator thermostat Ukrainian Ukraine 07 jun, 2021 1.6 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Czech Meerdere 08 sep, 2020 1.6 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) English Meerdere 13 mei, 2021 1.6 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Swedish Sweden 14 sep, 2021 1.6 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Latvian Latvia 31 jan, 2021 1.6 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Estonian Estonia 31 jan, 2021 1.5 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Croatian Croatia 31 jan, 2021 1.5 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Turkish Turkey 31 jan, 2021 1.6 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Danish Denmark 08 sep, 2020 1.0 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Italian Italy 08 sep, 2020 1.5 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) French Switzerland 14 sep, 2020 1.6 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) French France 08 sep, 2020 1.6 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Slovak Slovakia 11 mrt, 2021 2.1 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Polish Poland 08 sep, 2020 1.6 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat (Data Sheet) Icelandic Iceland 31 jan, 2021 1.6 MB .pdf
Installation guide Danfoss Ally™ Radiator thermostat (Quick Guide) Russian Russia 05 mei, 2021 3.4 MB .pdf
Installation guide Danfoss Ally™ Radiator thermostat (Quick Guide) Czech; Danish; German; English; French; Italian; Polish; Ukrainian Meerdere 11 jun, 2021 3.3 MB .pdf
Data sheet Danfoss Ally™ Radiator thermostat Data Sheet CS 014G2460 Czech Czech Republic 08 sep, 2020 1.6 MB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) French Switzerland 18 sep, 2020 862.0 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Croatian Croatia 31 jan, 2021 788.6 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Icelandic Iceland 31 jan, 2021 838.5 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Latvian Latvia 31 jan, 2021 850.4 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Slovak Slovakia 31 jan, 2021 840.1 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Estonian Estonia 31 jan, 2021 827.7 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Turkish Turkey 31 jan, 2021 836.6 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) English Meerdere 11 jun, 2021 913.3 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Russian Russia 27 jul, 2021 995.6 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Lithuanian Lithuania 01 jun, 2021 2.6 MB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Ukrainian Ukraine 07 jun, 2021 981.0 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Czech Czech Republic 18 sep, 2020 867.9 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) German Germany 18 sep, 2020 880.5 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Polish Poland 18 sep, 2020 882.1 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Swedish Sweden 12 okt, 2020 861.3 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Danish Denmark 18 sep, 2020 700.3 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) French France 18 sep, 2020 865.2 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Finnish Finland 02 sep, 2020 1.0 MB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Italian Italy 18 sep, 2020 810.5 KB .pdf
Data sheet Danfoss Ally™ Starter Pack (Data Sheet) Romanian, Moldavian, Moldovan Romania 25 sep, 2020 961.7 KB .pdf
Application guide Designing hydronic floor heating - Get the optimum results German Meerdere 19 mei, 2017 2.7 MB .pdf
Application guide Designing hydronic floor heating - Get the optimum results Finnish Finland 06 okt, 2015 5.1 MB .pdf
Application guide Designing hydronic floor heating - Get the optimum results Lithuanian Lithuania 04 dec, 2015 5.0 MB .pdf
Application guide Designing hydronic floor heating - Get the optimum results Russian Russia 04 dec, 2015 5.2 MB .pdf
Application guide Designing hydronic floor heating - Get the optimum results Chinese (CN) China 04 dec, 2015 5.2 MB .pdf
Application guide Designing hydronic floor heating - Get the optimum results Turkish Turkey 04 dec, 2015 3.6 MB .pdf
Application guide Designing hydronic floor heating - Get the optimum results Danish Denmark 19 sep, 2019 2.8 MB .pdf
Application guide Designing hydronic floor heating - Get the optimum results Polish Poland 06 okt, 2015 5.1 MB .pdf
Application guide Designing hydronic floor heating (Application Guide) English Meerdere 06 jul, 2021 8.1 MB .pdf
Catalog Hydronic floor heating - Easy, proven and profitable French France 19 okt, 2015 7.5 MB .pdf
Catalog Hydronic floor heating - Easy, proven and profitable Swedish Sweden 10 mrt, 2015 5.8 MB .pdf
Catalog Hydronic floor heating - Easy, proven and profitable Turkish Turkey 01 dec, 2015 5.4 MB .pdf
Catalog Hydronic floor heating - Easy, proven and profitable Russian Russia 01 dec, 2015 5.8 MB .pdf
Catalog Hydronic floor heating - Easy, proven and profitable Polish Poland 16 mrt, 2016 5.7 MB .pdf
Catalog Hydronic floor heating - Easy, proven and profitable Chinese (CN) China 01 dec, 2015 5.9 MB .pdf
Catalog Hydronic floor heating - Easy, proven and profitable German Austria 29 okt, 2014 4.2 MB .pdf
Catalog Hydronic floor heating - Easy, proven and profitable Czech Czech Republic 24 okt, 2014 5.8 MB .pdf
Catalog Hydronic floor heating - Easy, proven and profitable Lithuanian Lithuania 04 dec, 2015 5.6 MB .pdf
Catalog Hydronic floor heating - Product guide Danish Denmark 14 aug, 2017 5.0 MB .pdf
Catalog Hydronic floor heating (Product guide) English Meerdere 12 nov, 2020 29.9 MB .pdf