26 Item(s)
FAQ
I need a spare part for my product. Do you have that?
Where can I find approvals and certificates for Danfoss products? E.g. do you have a PED certificate for KP7W?
Do Danfoss products comply with RoHS directive (Restriction of Hazardous Substances)?
Answer: Yes, all declarations of conformity, including RoHS and WEEE, can be found in our internet product catalogue. Look up the product of your interest and find the relevant document either under the Literature link or the Approvals & Certificates link.
I'm looking for a Danfoss code number and I have not found it in any catalogues?
Answer: Som code numbers are not available for all markets, or it may have been replaced by another number.
To resolve the issue, please contact your nearest Danfoss office: http://www.danfoss.com/Contact/Worldwide/
Could I send you a Danfoss part for repair?
Does Danfoss offer products with ATEX certificate (EEx)?
Answer: Yes, you can order solenoid coils, switches, pressure transmitters and temperature sensors with this approval.
Can you deliver your products wordwide?
Answer: Yes, we have own distribution centres across the world, working together with more than 100 distributors and agents. You can see your nearest distributor or Danfoss office here: http://www.danfoss.com/Contact/Sales_and_Services/
Do you have a complete catalogue showing all your products?
Answer: Our internet product catalogue is the most extensive information source: http://www.danfoss.com/Products/Categories/
Besides these products, Danfoss also produces customer-specific products and solutions that are not visible in the catalogue. Please contact your nearest Danfoss office to discuss your needs and how we can meet them.
Can you deliver products exclusively made for us?
Answer: Yes, we have the possibility to develop products that are unique for one customer subject to individual agreements. The products may differ in appearance, technical features or packaging. Please contact us to discuss your requirements.
Which distribution channels does Danfoss use?
Can I review your stock online?
Where can I find technical drawings of Danfoss products?
Answer: Dimension and function drawings of our products are often part of the products' technical leaflets. In our internet product catalogue (http://www.danfoss.com/Products/Categories/), find the product of your interest, then follow the Literature link to see avaliable items.
Where do I direct commercial or technical questions?
Do you have local stock?
Where can we find your data sheets?
Answer: All relevant literature, including technical brochures, are available on our Web site: http://www.danfoss.com/BusinessAreas/IndustrialAutomation/Documentation/Industrial+Automation+Literature.htm
Do you have local websites in my language?
Is it possible to place orders online?
Does Danfoss operate globally?
Is Danfoss a German company?
Where can I find some technical information about your products?
What do I need to know to select the right product?
Can I get quality control plans/process flowcharts/material specifications/FMEA for Danfoss products?
Can you send me literature, brochures or catalogues on your products?
I placed an order through e-commerce. Could you please check the delivery dates and inform me the earliest possible delivery?
Can I download product approvals & certificate from the Danfoss websites?
Answer: Yes, in our internet product catalogue, all product approvals & certificates are listed. If you are unable to local a specific document, please e-mail or call us.
Which media can Danfoss products be used with?
Answer: The answer depends on the materials in contact with medium for the particular product. This information can be found in the technical brochure / data sheet for the product.
We have products designed specifically to handle particular media, including drinking water, oil, air, petrol, steam and more. If in doubt, please contact your nearest Danfoss office.