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Hotline

Danfoss Drives-Global Service provides technical support by the Danfoss Drives-Hotline for 24 h on 365 days a year.

Information that will help us to serve you better

  • Motor Data - It will be useful if you include Motor datasheets or a reference circuit diagram of external equipment
  • Product Information
  • MCT 10*.ssp file and MCT10 build version
  • Cable Data
  • Network Type – TT, IT, NT, NT-S etc.
  • Alarms / Warnings– Any alarms/warning that you have experienced.
  • Photographs of:
     - Cable Connections
     - Filters, Resisters, Fuses, Chokes etc
     - Any external hardware linking to the drive
  • Customer Information like name, email, telephone and address.

Committed to sustainability

Danfoss Drives is dedicated to manufacturing advanced energy-saving products that improve quality of life while contributing to a safer and cleaner environment. To secure sustainability in all our product development and manufacture, the three pillars on which we base our aim to build a better world are:

  • Energy savings
  • Environmental responsibility 
  • Social responsibility